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Return and Refund Policy

Pulsepathfit LLC: Our Promise to You – Easy Returns & Exchanges! 🤝

At Pulsepathfit LLC, we’re confident you’ll love your new car rims. We pour our heart and soul into crafting high-quality products that elevate your ride. But, if for any reason you’re not completely satisfied, we want to make things right. Our goal is to make returns and exchanges as smooth as possible, so you can shop with confidence. That’s why we offer a 30-day hassle-free return policy with FREE return shipping!

1. Return Policy Overview: Your Satisfaction is Our Priority 💯

We understand that sometimes things don’t work out. Maybe the rims don’t quite match your car’s aesthetic, or you’ve simply changed your mind. No problem! You have 30 days from the date of delivery to return your purchase for a full refund or exchange. And the best part? Return shipping is absolutely FREE! We’re here to make sure you’re happy with your purchase.

2. What Can Be Returned: Making Sure Your Return Qualifies ✅

To ensure a smooth return process, please keep the following in mind:

• Items must be returned in their original packaging, including all boxes, protective materials, and accessories.
• Rims must be in new and unused condition. We understand you might have test-fitted them, but please ensure they haven’t been driven on or damaged.
• All original tags and labels must still be attached.
• Returns must be initiated within 30 days of the original delivery date.

3. Return Process: A Simple Step-by-Step Guide 🚶‍♀️

Returning your rims is as easy as 1-2-3!

1. Contact Us: Reach out to our friendly customer support team at support@pulsepathfit.shop or call us at +1 (502) 690-9978 (Monday – Friday, 9 AM – 6 PM EST). Let us know you’d like to initiate a return and provide your order number.
2. Receive Your FREE Return Label: We’ll email you a prepaid shipping label and detailed instructions on how to package your return.
3. Ship It Back: Carefully repackage the rims in their original packaging. Affix the prepaid shipping label to the outside of the box and drop it off at your nearest authorized carrier location (e.g., FedEx, UPS).

4. Refund Methods and Timeframes: Getting Your Money Back Quickly 💸

Once we receive and inspect your returned rims, we’ll process your refund within 3-5 business days. You’ll receive a confirmation email once the refund has been issued.

• Refunds will be credited back to your original method of payment (e.g., credit card, PayPal).
• Please allow 5-10 business days for the refund to appear on your statement, depending on your bank or credit card company.

5. Exchange Policy: Find Your Perfect Fit! 🔄

Want to exchange your rims for a different size, color, or even a completely different style? No problem! We’re happy to help you find the perfect set of wheels.

• Contact us at support@pulsepathfit.shop or call us at +1 (502) 690-9978 to initiate an exchange.
• Let us know which rims you’d like to exchange for and we’ll check availability.
• Once we confirm availability, we’ll provide you with instructions on how to return your original rims.
• As soon as we receive your returned rims, we’ll ship out your new rims!

Note: Exchanges are subject to product availability. If the item you want is out of stock, we’ll issue a refund instead.

6. Return Shipping: It’s On Us! 🚚

We believe in making returns as easy and stress-free as possible. That’s why we provide FREE return shipping on all eligible returns within the 30-day return window. Just use the prepaid shipping label we provide!

7. Damaged or Defective Items: We’ve Got You Covered 💪

In the unlikely event that your rims arrive damaged or defective, please contact us immediately at support@pulsepathfit.shop or call us at +1 (502) 690-9978. We’ll work with you to resolve the issue as quickly as possible, whether it’s a replacement, repair, or refund. We may request photos or videos of the damage to help us assess the situation.

8. Non-Returnable Items: A Few Exceptions 🚫

While we strive to accommodate all returns, there are a few exceptions:

• Items that have been damaged due to misuse, negligence, or accidents.
• Items that have been installed and used for an extended period of time.
• Custom-made or special-order items that are specifically tailored to your vehicle.

9. International Returns: For Our Global Customers 🌎

For international returns, please contact us at support@pulsepathfit.shop for specific instructions. Return shipping costs for international orders may be the responsibility of the customer, depending on the situation. We will work with you to find the most cost-effective solution.

10. Contact Information for Return Questions: We’re Here to Help! 🙋‍♀️

Have questions about our return policy or need help with a return? We’re here to assist you!

• Business Name: PULSEPATHFIT LLC
• Email: support@pulsepathfit.shop
• Phone: +1 (502) 690-9978 (Monday – Friday, 9 AM – 6 PM EST)
• Address: Pulsepathfit LLC, 5011A Poplar Level Rd, Louisville, Kentucky 40219, United

We’re committed to providing you with an exceptional shopping experience. Shop with confidence knowing that we’ve got your back! ❤️