Pulsepathfit Returns and Refund Policy explains how eligible return and refund requests are reviewed for orders delivered through pulsepathfit.shop.
Returns and refund settings summary
Returns preference: Returns are accepted for eligible delivered orders reviewed by support.
Exchanges preference: Exchanges may be accepted for eligible items, subject to approval and current stock availability.
Product condition: Items should be unused where applicable, in the required condition, and include original packaging, accessories, and all included parts.
Return window (days): 30 days from the delivery date
Return method: Contact support@pulsepathfit.shop with your order number and wait for instructions before sending anything back.
Restocking fee: No restocking fee is charged on approved standard returns unless a product-specific exception is confirmed by support during review.
Refund processing time (days): 5 business days after approval, depending on the original payment method and banking provider.
Eligible situations
Requests may be reviewed for cancelled orders that were not yet dispatched, damaged items, faulty items, wrong items, approved exchanges, and eligible change-of-mind requests that still meet the product-condition requirements.
How to start a return or refund request
- Email support@pulsepathfit.shop with your order number and delivery details.
- Describe whether the request is for a damaged item, faulty item, wrong item, exchange, cancellation, or change of mind.
- Attach supporting photos where relevant.
- Wait for review and follow any return instructions provided by support.
- If the request is approved, any refund is processed back to the original payment method within the stated refund window.
Related pages
Review our Shipping Policy, Payment Policy, and Contact Us page for related support information.